This BBC user experience workshop consisted of three members of the BBC user experience team from manchester. Diverge and converge is a technique in which they use for generating ideas, issues, constraints and goals for there user experience. This is the same process which we would be using to create an outcome for the workshops project.
Red Ant Man Process
This process consisted of getting into groups and drawing a cactus, A man chained to the cactus, ants and an oasis in the distance. This was to help visualise and categories each issue, constraint and goal we had for the john lewis display window brief.
The John Lewis Brief:
Our task was to create an Inspiring, Inventive, conceptually relevant and eye-catching display for the john lewis flagship oxford street store for the spring season, that reshapes expectations of what shop windows do and can be, but keeps product firmly at its heart.
We decided that we wanted to focus on the concept of integrating mobile phone users who pass by the display’ Generating a new unique advertising idea which would make this particular display stand out from the others.
Here is a photograph of the Red Ant Man process.
Here is a photograph of a more developed Red Ant Man process.
This is an activity I took part in where we took 20 seconds to draw a quick sketch of ideas which we could use for the basis of the project. This quick session of idea drawing would then be discussed with the group and therefore would have to decided between us what ideas to take forward.
This is an activity we took part in where we had to create as many objects within the circles within a minute time limit.
This is the process me and my team took to take the brainstormed 20 second ideas and put them on a chart. The horizontal line represent the effort required to pull of this task.
Right = Low Effort Left = High Effort.
The vertical line represents the impact that this idea would have on the chosen audience.
Top = High Impact Low = Low Impact
The goal was to find the perfect balance between effort required and impact gained. Overall me and my team decided that we would look into camera projected idea, where a cameras would be located around the area of the store and portraying them on a screen. This would hopeful engage with the audience, promoting sales for john lewis. The idea was that with the distraction of the camera and screen this would create enough attention that mobile phone users would stop what they were doing an look.
After selecting our idea that we wanted to take forward, we then looked int additional details for the promotion, we decided that it would be a great idea to get a celebrity host for the event, bringing in more custom. However, I did suspect that this idea was a little to unrealistic if we was to keep in mind budget restriction, as celebrates more commonly like to be paid for such events.
Once we had compiled all of our ideas for the store window, we was then set out final task. This task was to create a newspaper article containing a name, photograph, quote and some information about the event. This was done to help visualise what our intention would be for this event and what we would want the public to think of this event also. We decided that a fitting name for our spring store window would be "A Spring In Your Step".
We then presented the idea in front of the other groups, which our idea was met with positive results. I was quite happy with the result of our teams effort in creating this store window theme, and understanding the complications of achieving this.
Just before we left we was told that the BBC was having a UX (User Experience) Design summer placement if anyone was interested. However, I decided not to participate as this is my third UX workshop this year, so I thought that this would be a waste of time.